Google has made it easy to add and manage shipping and return policies in Search Console. Here’s a simple guide:

1. Accessing the Feature

   • Go to the Settings page in your Search Console.
   • Find the “Shopping” section and click on “Shipping and returns”.

2. Adding Shipping Policies

   • Click the “Shipping” tab and then “Add shipping policy”.
   • Select the country for the policy.
   • Set delivery times by entering the minimum and maximum days.
   • Set shipping costs. Options include:
     • Flat rate (in the country’s currency)
     • Free shipping over a certain amount
     • Free shipping for all orders
     • Other custom options
   • Submit the policy.
   • Repeat for each country you ship to.

3. Adding Return Policies

   • Click the “Returns” tab and then “Add return policy”.
   • Select the country for the policy.
   • Enter the URL of your return policy page.
   • Set the return window (number of days for returns or no returns).
   • Set the return cost:
     • Flat rate (in the country’s currency)
     • Free returns
     • Percentage of the product price
   • Submit the policy.
   • Repeat for each country where you offer returns.

4. Editing or Deleting Policies

   • Find the policy you want to change.
   • Click the “more” icon next to it.
   • Choose “Edit” to make changes or “Delete” to remove it.
   • Follow the prompts to finish.

5. Important Notes

   • Shipping details are approved automatically when submitted.
   • Return policies need manual verification, which takes 10-13 days.
   • New return policies will show as “pending” until verified.
   • Only owners or full users of the Search Console property linked to a Merchant Center account can access these settings.
   • Policies made in Merchant Center cannot be managed in Search Console.

Google Simplifies Adding Shipping & Return Policies For Online Stores